How to correct website and social media errors effectively

One elemental concept of transparency, which is a conceptual shift for some organizations, is that corrections are a good thing. Errors are of course unfortunate and bad. We must make as much an effort as possible to prevent errors before they make their way into the world. The ease with which mistaken claims and false […]

It’s time for a real debate on reader privacy

“As analytics software develops, news organizations are collecting vast amounts of data, not just about what people read but how they read it … there are good reasons for news organizations to measure that kind of engagement, but we should also engage our readers in a conversation about what data we are collecting, why we […]

Should Twitter, Facebook and Google executives be the arbiters of what we see and read?

“The question posed by Twitter’s announcement is not whether you think it’s a good idea for people to see the [James] Foley video. Instead, the relevant question is whether you want Twitter, Facebook and Google executives exercising vast power over what can be seen and read,” writes Glenn Greenwald. + Inside how Twitter decides which […]

A debate about plagiarism spurred by BuzzFeed, The New York Times

Following the firing of a BuzzFeed editor on plagiarism charges and an ongoing investigation at The New York Times over the same, Margaret Sullivan looks at the debate on what constitutes “real” plagiarism. “It’s pretty simple, at BuzzFeed or at The New York Times: Write your own stuff; when you can’t or won’t, make sure […]

More doubt and transparency will save data journalism

Matt Waite writes about how data journalism shouldn’t only be about truth and authority, but about skepticism and doubt. “Too often, we use numbers with blind faith, as if they were handed down from on high and we mere mortals are not to question them. We do not communicate doubt in our own findings, or […]

BuzzFeed is deleting some of its articles “to meet their current editorial standards”

At least three of senior editor Matt Stopera’s posts — which drew over 287,000 combined page views — have been completely wiped from BuzzFeed’s servers. BuzzFeed spokeswoman Ashley McCollum explained why some articles were deleted, stating that BuzzFeed revisited all posts from earlier years and edited some, removed some, and left other posts as is […]

Share your best practices for transparency and credibility in journalism

The level of scrutiny of journalism from the public and outside entities is greater than ever before, and this requires news organizations to think of new ways to build trust, make their work stand out, and open the door to greater interaction with the audience. New digital platforms offer a wealth of options to ensure transparency […]

How to make email newsletters a “powerful medium” for engagement

Alastair Reid talks to writers and editors who produce newsletters and shares some tips to cultivate a loyal and engaged readership. For example, the timing should serve a purpose and regularity matters. “I’m almost certain now that if we had an email newsletter that was weekly the open rates would be much lower,” said Siraj […]

Newsweek’s cover story on Bitcoin shows why old media practices are ill-suited for the internet age

Jay Rosen argues that Newsweek’s belief in “the strong, proud and continuous existence of something called ‘the magazine cover story,’” is stuck in 1989. Today, journalists are expected to show their work, Rosen writes, and when others question your reporting, it might be because they know more than you. “If you publish on the internet, […]

As the latest Christie story evolved, The Times should have noted a change

Margaret Sullivan takes a look at a scoop about how Gov. Chris Christie knew about the lane closings at the George Washington Bridge, which Christie has denied, and that David Wildstein “had the evidence to prove” it. Within the hour, the story was changed to soften the wording from “had the evidence” to “evidence exists.” […]