| Managers | Staff members | |
|---|---|---|
| Responding to reader comments/questions | 53% | 40% |
| Social media platforms | 51% | 49% |
| Digital tools to verify | 50% | 44% |
| Content management systems | 47% | 31% |
| Databases and computer-assisted reporting | 26% | 19% |
| Project management tools | 23% | 11% |
| Page design or layout software | 23% | 14% |
| Graphic design software | 19% | 13% |
| HTML | 16% | 10% |
| Programming languages | 4% | 2% |


