Empathetic journalism can build bridges to communities, but without lasting changes in coverage, an act of empathy can become another instance of parachute journalism. This [...]
Empathy should be a newsroom-wide value, but it starts with reporters because they deal with people in the community every day. No matter a reporter’s [...]
Contentious stories and clickbait headlines are more than just annoying. They’re a barrier to a civil discussion of facts, they tend to increase partisanship, and [...]
Three years after Miami elected its first Latino mayor, the Miami Herald launched a Spanish-language insert in an effort to attract the influx of Cuban [...]
News media can thank Silicon Valley for the collaboration mindset that imbues newsroom redesigns. Modern workplaces celebrate problem-solving teamwork, from the adoption of open floor [...]
“We wanted more light and less vermin.” Executive Editor David Shribman was blunt about why he needed to move his staff out of the historic [...]
Over the past decade, technology has driven unprecedented change in news audiences and news organizations. News organizations have experimented with business models, integrated new technologies, [...]
This ironic image is a classic reference in UI/UX design — the practice of designing for optimal digital user interfaces (UI) and user experiences (UX). [...]
News is hardly the only industry disrupted by technology over the past decade. But you’d be hard-pressed to find a newsroom that doesn’t feel like [...]