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      Designing gatherings where everyone belongs

    • Article

      The shared future of local news: Stewarding the information commons

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NEED TO KNOW

Revenue & Resilience

  • API Update

    20 publishers earn free access to track COVID-19 coverage in Metrics for News

    In response to the enormous impact of the pandemic on news organizations and communities around the world, API created a special dashboard in our analytics [...]

    April 27, 2020
  • API Update

    Apply for free access to Metrics for News to track COVID-19 coverage

    As newsrooms across the country strive to serve their communities during the public health crisis, it’s even more important they know what in their coverage [...]

    March 20, 2020
  • Article

    How we work remotely

    As many newsrooms and offices move to remote work due to the coronavirus pandemic, we wanted to share some tips we’ve gathered over the years. [...]

    March 13, 2020
  • API Update

    API election network for local news leaders gains two community managers

    The American Press Institute today announced the addition of two community managers, Andrew Rockway and John Hernandez, to its project to connect local newsroom leaders [...]

    March 9, 2020
  • Article

    How to win the loyalty of new subscribers through great onboarding

    A reader has paid for a subscription. Now what needs to happen? This is a critical moment to shape the experience of subscribers and influence [...]

    December 5, 2019
  • Article

    How to retain subscribers by keeping their engagement levels high over time

    Say you’ve implemented a well-designed program to onboard new customers. It’s getting them to look back favorably on their decision to subscribe, and to learn [...]

    October 21, 2019
  • Report

    Improving digital in the shift away from print

    Better Digital: Embracing data-based content and distribution strategies Unless a newspaper’s goal is to fade into oblivion, reducing print must be accompanied by investment in [...]

    August 26, 2019
  • Report

    Expecting pushback before and after reducing print days

    Expecting Pushback: How to tell readers change is coming Perhaps more than with any other issue, the publishers and newspaper leaders interviewed for this study [...]

    August 26, 2019
  • Report

    Planning to eliminate print publishing days

    Planning the Change: Picking which print days to cut A critical choice when reducing print publication frequency is selecting which days of the week to [...]

    August 26, 2019
  • Report

    Two paths to reducing print: a long-term transformation vs. a rapid cut for survival

    The Best Path: Reducing print on a thoughtful journey to digital Cutting a newspaper’s publishing days can save money by eliminating the pieces of the [...]

    August 26, 2019
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  • About
    • What We Do
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    • Meet Our Team
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      • Civic Discourse & Democracy
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