We asked publishers whether or not they currently follow 38 different tactics that each may help with customer/subscriber retention in different ways. We found some [...]
We asked news publishers to tell us how much potential value they thought different retention strategies could have. This was independent of whether the publisher [...]
People have questions. Journalists have answers. But it can be surprisingly difficult to connect the two. Someone wondering, for example, what COVID-19 testing options are [...]
They’re not conventional political journalists, but they might have the most important beat of 2020. This election year was going to be different even before [...]
Founded in January 2019, Santa Cruz Local is a local news platform that produces a podcast, newsletter and website about public policy in Santa Cruz [...]
The Detroit Free Press is the largest daily newspaper covering Detroit, Michigan. At 189 years old, it is the local paper of record. The Free [...]
The Pilot is a 100-year-old newspaper that covers Moore County, North Carolina, and publishes biweekly. As of August 2020, it had a print circulation of [...]
When COVID-19 infection rates began rising in southern Arizona in early spring, two things quickly became clear: one, predominantly Hispanic communities were suffering more than [...]
Just when news organizations are feeling the weight of unprecedented audience urgency, the numbing sear of burnout, and the effects of cratering ad revenues, foundations [...]
Many news organizations with paid subscriptions are removing barriers to their coronavirus coverage as a public service, and putting that content in front of their [...]


