Report

Ethnographic research, or the study of people in their culture, is the core part of human-centered design. Unlike market research or focus grouping, which use [...]

Introduction Who pays for news? Why do they pay? Who does not pay for news and why not? Earlier this year, we conducted a nationally [...]

When it comes to paying for news and information, our research found that subscribers tend to fit one of three archetypes, each with different habits, [...]

In addition to the archetypes, we identified six other notable insights related to how people think about news subscriptions. These findings are themes that emerged [...]

First, our definition of the “social media team.”  The people handling social media in newsrooms might not strictly be a “team” and might be called [...]

For newsrooms, the social media tumult began a decade ago. In 2008, journalists new to digital media in legacy print newsrooms were trying to adapt [...]

What WGBH’s social media director Tory Starr calls “deciphering the intersection of social media and journalism” is a complex task. Reinventing a decade-old process in [...]

What can you do now to create a social media team that’s ready for 2020? Here’s a quick list of ideas from experts in this [...]

Essays from the experts “Social Journalism: The Who, What, Where, When, Why and How.” Julia Haslanger/CUNY Graduate School of Journalism and the Tow Center for Entrepreneurial [...]

News media can thank Silicon Valley for the collaboration mindset that imbues newsroom redesigns. Modern workplaces celebrate problem-solving teamwork, from the adoption of open floor [...]