Report

One important way to build trust in reporting is to show the audience the sources it relies upon. There are several ways to do this. [...]

Journalist Dan Gillmor likes to say, “my readers know more than I do.” Implicit in Gillmor’s axiom is a reminder that journalists shouldn’t think of people [...]

One of the oldest and most hallowed forms of transparency in journalism is attribution. You link what was said to the person who said it. [...]

When an earthquake struck Los Angeles in March 2014, the Los Angeles Times was able to quickly publish an article that contained basic data about [...]

One elemental concept of transparency, which is a conceptual shift for some organizations, is that corrections are a good thing. Errors are of course unfortunate [...]

We developed a worksheet with a series of planning questions to get you started with inviting your audience to participate in the reporting of a story. [...]

People interviewed for this study either by phone or email: Matt DeRienzo, Digital First Media Kathy English, Toronto Star Angie Holan, PolitiFact Mathew Ingram, Gigaom [...]

Comments can provide readers a voice. Comments can provide a space where readers can contribute new information, like sources sparking new stories, investigations and reports. [...]

The first question should be this: What is the goal your organization hopes to achieve with its commenting section? Do you want to engage your [...]

I’ve identified four main types of commenting systems: Traditional – threads at the bottom of a story Structured comments – requires an extra structural step [...]