Drawing from the best practices detailed in this Strategy Study, here is a checklist of factors to help you tell if your news organization is [...]
As so much in the world of news and information changes, the fundamental bond of trust between journalists and the communities they serve is one [...]
One important way to build trust in reporting is to show the audience the sources it relies upon. There are several ways to do this. [...]
Journalist Dan Gillmor likes to say, “my readers know more than I do.” Implicit in Gillmor’s axiom is a reminder that journalists shouldn’t think of people [...]
One of the oldest and most hallowed forms of transparency in journalism is attribution. You link what was said to the person who said it. [...]
When an earthquake struck Los Angeles in March 2014, the Los Angeles Times was able to quickly publish an article that contained basic data about [...]
One elemental concept of transparency, which is a conceptual shift for some organizations, is that corrections are a good thing. Errors are of course unfortunate [...]
We developed a worksheet with a series of planning questions to get you started with inviting your audience to participate in the reporting of a story. [...]
People interviewed for this study either by phone or email: Matt DeRienzo, Digital First Media Kathy English, Toronto Star Angie Holan, PolitiFact Mathew Ingram, Gigaom [...]
Comments can provide readers a voice. Comments can provide a space where readers can contribute new information, like sources sparking new stories, investigations and reports. [...]


