Managers Staff members
Responding to reader comments/questions 53% 40%
Social media platforms 51% 49%
Digital tools to verify 50% 44%
Content management systems 47% 31%
Databases and computer-assisted reporting 26% 19%
Project management tools 23% 11%
Page design or layout software 23% 14%
Graphic design software 19% 13%
HTML 16% 10%
Programming languages 4% 2%