Comments can provide readers a voice. Comments can provide a space where readers can contribute new information, like sources sparking new stories, investigations and reports. […]
The first question should be this: What is the goal your organization hopes to achieve with its commenting section? Do you want to engage your […]
I’ve identified four main types of commenting systems: Traditional – threads at the bottom of a story Structured comments – requires an extra structural step […]
Deciding how a commenting system looks and operates are choices publishers should make with intent. These decisions affect the nature of readers’ and moderators’ experiences […]
Have you ever wondered if there is value in commenters identifying themselves? Or do you struggle with verifying the facts and stories your commenters post? How […]
Before spending too much money, take some time. Spend the time strategizing, researching, understanding what your audience wants, what you want and how comments will […]