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      Managing a psychologically safe workplace

    • Article

      Local news is essential to civic discourse — and its future depends on proving it 


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NEED TO KNOW

Community Engagement & Trust

  • Article

    Ask audiences what questions they have about your reporting

    What do readers wish they understood about your reporting — and what do these gaps mean for your efforts at building news literacy and trust? [...]

    October 31, 2019
  • API Update

    Meet API’s 2019-20 community listening fellows

    Ten journalists from news organizations across the country will receive support from the American Press Institute for year-long projects that help their newsrooms start more [...]

    July 9, 2019
  • API Update

    Apply now for year-long support to build community listening into your newsroom

    The American Press Institute has opened applications for a new year-long program to support news organizations that want to build more of their journalism based [...]

    May 2, 2019
  • Report

    How listening can benefit your business model

    Much of the discussion on listening and relationship-building focuses on trust and how newsrooms can forge deeper connections with communities who may feel misrepresented, marginalized [...]

    September 4, 2018
  • Report

    Creating and supporting roles that sustain a culture of listening

    If newsrooms truly want to support a culture of listening, leadership should think about how the skills, roles and makeup of the staff need to [...]

    September 4, 2018
  • Report

    How to optimize your reporting workflow for listening

    Faced with shrinking newsrooms and often increasing responsibilities, finding the time to listen and build relationships can seem like a luxury that most reporters don’t [...]

    September 4, 2018
  • Report

    How to find or create spaces for listening to people

    From Facebook groups to baby showers, participants at our Nashville summit offered examples of creative and compelling ways journalists can be present in existing community [...]

    September 4, 2018
  • Report

    Embodying key principles and ethics of deep listening

    Listening can help news organizations inform and enrich their journalism. It also challenges reporters to pursue new and sometimes different relationships with people in their [...]

    September 4, 2018
  • Report

    How to decide whom your newsroom needs to listen to

    To listen more deeply, newsrooms must first determine who should be the focus of their listening. One of the first questions we asked participants at [...]

    September 4, 2018
  • Report

    How a culture of listening strengthens reporting and relationships

    When Journal Star executive editor Dennis Anderson created a reader advisory board with residents of Peoria’s predominately African American South Side in 2014, he knew [...]

    September 4, 2018
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  • About
    • What We Do
    • Impact
    • History
    • Meet Our Team
    • API Updates
    • Financials
  • Resources
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    • Areas of Focus
      • Civic Discourse & Democracy
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    Join our API Local News Summit on Inclusion, Belonging and Local Leadership

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    Partnering with community members isn’t just about trust in news — it shows local civic health belongs to all of us

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