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      What it means to be a trauma-informed leader

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      On this first Local News Day, we celebrate the important work of our API community

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NEED TO KNOW

Community Engagement & Trust

  • Series

    ‘Focused listening’ can help address journalism’s trust problem — here are four examples

    Public distrust and negative attitudes toward media are critical problems facing many news organizations. This distrust feels deepest among particular alienated groups — such as [...]

    January 30, 2018
  • Series

    How Alabama Media Group uses simple text-messaging to listen to diverse voices

    Editor’s note: This is part of a collection of essays on how to reach new audiences by listening. We asked four journalists from across the [...]

    January 30, 2018
  • Series

    How Richland Source held an event to serve local mothers — and listened, too

    Editor’s note: This is part of a collection of essays on how to reach new audiences by listening. We asked four journalists from across the [...]

    January 30, 2018
  • Series

    How a Boston nonprofit newsroom starts its listening by popping up where people live and play

    Editor’s note: This is part of a collection of essays on how to reach new audiences by listening. We asked four journalists from across the [...]

    January 30, 2018
  • Series

    How The Tennessean hosts meetings with alienated audiences to listen and understand

    Editor’s note: This is part of a collection of essays on how to reach new audiences by listening. We asked four journalists from across the [...]

    January 30, 2018
  • Article

    Engaging your audiences (even the difficult ones): More ideas from the experts

    Listening to audiences is a practice that’s gotten lost in the crush of heavy workloads and small staffs. From the American Press Institute’s Manager study: [...]

    November 14, 2017
  • Report

    How can collaborations between ethnic and mainstream outlets serve communities in the digital age?

    A Nigerian chief, a Chinese activist, and a Muslim Republican shared their perspectives on the hotly contested 2017 New Jersey governor’s race. The stories and [...]

    October 4, 2017
  • Article

    How everyday things like cooking can be a powerful storytelling tool: 6 Good Questions with NPR Hot Pot producers Rhitu Chatterjee and Ben de la Cruz

    Spend some time on social media, and you’re sure to see food videos — maybe featuring a restaurant’s unique dish or showing the process of [...]

    July 26, 2017
  • Study

    ‘My’ media versus ‘the’ media: Trust in news depends on which news media you mean

    This research was conducted by the Media Insight Project — an initiative of the American Press Institute and the Associated Press-NORC Center for Public Affairs [...]

    May 24, 2017
  • Study

    People have more trust in ‘my’ media than ‘the’ media

    Previous conceptions of trust in media Researchers have found trust in media declining for several years now, though they don’t all agree on when the [...]

    May 24, 2017
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  • About
    • What We Do
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