Listening can help news organizations inform and enrich their journalism. It also challenges reporters to pursue new and sometimes different relationships with people in their [...]
To listen more deeply, newsrooms must first determine who should be the focus of their listening. One of the first questions we asked participants at [...]
When Journal Star executive editor Dennis Anderson created a reader advisory board with residents of Peoria’s predominately African American South Side in 2014, he knew [...]
Public distrust and negative attitudes toward media are critical problems facing many news organizations. This distrust feels deepest among particular alienated groups — such as [...]
Editor’s note: This is part of a collection of essays on how to reach new audiences by listening. We asked four journalists from across the [...]
Editor’s note: This is part of a collection of essays on how to reach new audiences by listening. We asked four journalists from across the [...]
Editor’s note: This is part of a collection of essays on how to reach new audiences by listening. We asked four journalists from across the [...]
Editor’s note: This is part of a collection of essays on how to reach new audiences by listening. We asked four journalists from across the [...]
Listening to audiences is a practice that’s gotten lost in the crush of heavy workloads and small staffs. From the American Press Institute’s Manager study: [...]
A Nigerian chief, a Chinese activist, and a Muslim Republican shared their perspectives on the hotly contested 2017 New Jersey governor’s race. The stories and [...]