How to correct website and social media errors effectively
One elemental concept of transparency, which is a conceptual shift for some organizations, is that corrections are a good thing. Errors are of course unfortunate [...]
Strategy worksheet: How to invite audience participation in a story
We developed a worksheet with a series of planning questions to get you started with inviting your audience to participate in the reporting of a story. [...]
Study background and sources cited
People interviewed for this study either by phone or email: Matt DeRienzo, Digital First Media Kathy English, Toronto Star Angie Holan, PolitiFact Mathew Ingram, Gigaom [...]
How to drive innovation inside large news organizations
When Quartz, the fast growing global business website from Atlantic Media, announced that it had created a chart building tool to enable reporters to quickly [...]
