One of the oldest and most hallowed forms of transparency in journalism is attribution. You link what was said to the person who said it. [...]
When an earthquake struck Los Angeles in March 2014, the Los Angeles Times was able to quickly publish an article that contained basic data about [...]
One elemental concept of transparency, which is a conceptual shift for some organizations, is that corrections are a good thing. Errors are of course unfortunate [...]
We developed a worksheet with a series of planning questions to get you started with inviting your audience to participate in the reporting of a story. [...]
People interviewed for this study either by phone or email: Matt DeRienzo, Digital First Media Kathy English, Toronto Star Angie Holan, PolitiFact Mathew Ingram, Gigaom [...]
Comments can provide readers a voice. Comments can provide a space where readers can contribute new information, like sources sparking new stories, investigations and reports. [...]
The first question should be this: What is the goal your organization hopes to achieve with its commenting section? Do you want to engage your [...]
I’ve identified four main types of commenting systems: Traditional – threads at the bottom of a story Structured comments – requires an extra structural step [...]
Deciding how a commenting system looks and operates are choices publishers should make with intent. These decisions affect the nature of readers’ and moderators’ experiences [...]
Have you ever wondered if there is value in commenters identifying themselves? Or do you struggle with verifying the facts and stories your commenters post? How [...]
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